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Writer's pictureSteve JB Taylor

"Mastering the Art of Locksmithing: How Gateshead Locksmith Service Earned the Prestigious Consumer Experience Award"

Mastering the Art of Locksmithing: How Gateshead Locksmith Service Earned the Prestigious Consumer Experience Award - Gateshead Locksmith Service, better know as Taylors Locksmiths have served the Tyne and Wear area since the 1940s and for over 70 years they have strived to bring the best locksmith service to our community in Gateshead Tyne and Wear.


The late John Taylor used to say to us "Only every charge what you would expect to pay".

We stick by his words still to this day and it shows as we have won the Consumer Experience Award for Tyne and Wear. Which means we beat all other locksmith companies in the Tyne and Wear and were voted by you, our customers who after using our services asked us about leaving and review and we recommended contacted the Guild of Master Locksmiths UK and voting for us for this award.


The Consumer Excellence or Experience Award (CX) refers to everything an organisation does to deliver superior experiences value, and growth for customers. CX has four components: brand, product, price, and service.


Customer excellence, also known as customer success, begins with ensuring customers achieve their desired outcomes.


To achieve this success, customers need to be certain of getting value from the products or services they have purchased. They need to have their expectations met, or surpassed many time over. for this award to be achieved.


We won this award on behalf of the Guild of Master Locksmiths UK who we are proud to be part of since the 1970's.


Being a GMLUK member is a tall order and they demand the highest standards in our industry. We would like to thank Richard Harding from the Guild and all of our customers who contacted them to recommend us for this award.


Not forgetting our management Steve Taylor, Jill Taylor and all of the team, Tom, Simon, Tariq, Russel and his team, Andy, Little Simon, Kim, Ryan, Julian, Mick, Amy, Chris, Scotty, Phill, Amber, Danny. Along with our boarding glazing team, CCTV team UPVC door and Window repair team, our team at Blue Reef Design and all the staff at Gateshead Locksmith Training.


If you are in need of a trusted, award winning locksmith service in Gateshead or the surrounding areas of Newcastle, Sunderland and Durham then call Taylors Locksmiths, Gateshead Locksmith Service today on 07525639943


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1 Comment


mmodano89
Nov 24

Mastering the art of locksmithing goes beyond technical expertise—it requires a strong focus on customer service and trust. The key locksmith near me service in Gateshead earned the prestigious Consumer Experience Award by consistently delivering exceptional solutions, from lock repairs to key fob programming. Their quick response times, expert skills, and dedication to quality have earned them a stellar reputation. Whether it's an emergency lockout or advanced security system installation, their customer-first approach makes them the go-to choice for reliable locksmith services

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